Contact information
Last Updated: October 22, 2025
At GizmoGlow (ABN: 75 462 145 548, accessible at https://gizmoglow.com.au), we’re committed to providing exceptional support for your shopping needs. As an Australian-based online retailer operating a dropshipping model with global suppliers, we ensure clear and accessible contact options for inquiries about orders, shipping, returns, or privacy. This Contact Information Policy complies with the Australian Consumer Law (ACL) and aligns with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) for handling your personal information. For related details, see our Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service.
How to Reach Us
For any questions, support requests, or assistance:
- Phone: 0431 205 711
- Email: Contact GizmoGlow Support
- Instant Chat: Available on our website (Monday–Friday, 9 AM–5 PM AEST)
We aim to respond to inquiries promptly, typically within 1–2 business days. For privacy-related requests (e.g., access, correction, or deletion of personal information), see our Privacy Policy or contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This policy complies with ACL and APP requirements and was last updated on October 22, 2025. We may update it, with changes posted on our website. Your statutory rights under ACL and APPs remain unaffected. Subscribe to our newsletter for updates on promotions, new arrivals, and policy changes.